How can we help?

The Haven support team is here for hosts, providers and homeowners.

Email support

Reach our team directly — we typically reply within one business day.

support@havenserves.com

Help & FAQAnswers for hosts and providers on listing, booking, payments and disputes.Billing & refundsManage your plan, view invoices and request a refund within 30 days.Submit a disputeOpen a dispute if something went wrong with a completed job.Refund policyRead our 30-day money-back guarantee and refund terms.

Live chat coming soon

We're preparing real-time chat support. Until then, email is the fastest way to reach us at support@havenserves.com.